WHY CHOOSE US
Why Choose Premium Springs?
Please allow us to toot our own horn here a minute, because we take pride in being different than the other water companies.
Despite rising costs, our prices have NOT changed in 15 years. We have been able to maintain good service and pay fair wages because we are GROWING. We have become more efficient, and therefore more profitable, without the need to raise prices. This doesn't mean a price increase will never happen, but not if we can help it.
We are efficient.
One of the ways we have become more efficient is by developing our own proprietary mobile delivery app, allowing us to go paperless. The app helps us to notify customers in real-time of deliveries, get in touch with the drivers more quickly, monitor their progress, and serve the customer faster.
Larger vehicles and tighter routes
In the last 2 years, we have replaced our 5 delivery vans with 4 beverage trucks. The drivers can serve more customers per day, reducing the drive times and limiting route sizes.
Need more reasons?
14 more reasons to choose Premium Springs:
- Superior product and quality control, with exceptional Health Board status.
- Exceptional customer service.
- No term contracts.
- Email reminders the day before your delivery day to help you keep track.
- Email delivery receipts in real-time with each delivery, so you know the status of your delivery.
- No fuel surcharges or other hidden charges.
- We don't have a voice- or keypad-prompted answering service. When the phone rings, we answer. If we can't answer the phone right away, we are with a customer. Leave a message and we will return your call promptly.
- Email billing option, directly to your inbox. Save time, paper, and postage.
- You can pay your bill online through your bank, if you choose. We are registered with most major financial institutions. We also accept VISA, MasterCard, cheques, and cash.
- When you call us, you're not talking to someone on the other side of the other side of the country. We are 100% locally owned and operated, and our profits stay within the British Columbia economy.
- We use Canadian suppliers whenever possible. Our primary water cooler suppliers, Crystal Mountain and Thermo Concepts, are both Canadian-based cooler manufacturers.
- Our drivers are equipped with cell phones for immediate access and customer service.
- Our Christmas Cards are hilarious!
- We love our customers!
Check out our
Ready to get started with Premium Springs delivery service to your home or office? Please fill out our online order form and we will be happy to open your account, and get your first delivery sometimes as soon as tomorrow!